Privacy PolicyPRIVACY POLICY

Privacy Policy

The Sunny Stone Hotel Group (comprising Sunny Stone Hotel, Sunny Stone Hotel II, and Shin-Osaka Sunny Stone Hotel; hereinafter referred to as "the Company") recognizes the importance of personal information. We comply with all applicable laws, including the Act on the Protection of Personal Information, and ensure that all personal information is managed and handled with the utmost care and responsibility throughout all of our business activities.

Basic Policy

• We comply with all laws and regulations concerning personal information.
• We strictly manage personal information and implement preventive measures and safeguards against loss, leakage, or other such incidents.
• This Basic Policy is published on our website. Should any significant changes be made to our privacy policy,
  we will provide notification via our website.

Purpose of Use of Personal Information

Personal information provided to us will be used for the following purposes:

• As fundamental data for operating the reservation system for accommodations, banquets, meetings, and other services.
• To respond to inquiries or other communications.
• To ensure the proper delivery of our services, including accommodations, dining, meetings, and banquets.
• To provide appropriate services to guests based on their history of past visits.
• In the event that the Company needs to contact a guest for any reason.
• To provide guests with information and updates regarding our accommodations, dining, meetings, banquets, and other services.

Restrictions on Disclosure to Third Parties

We will not provide or disclose your personal information to third parties, except in the following cases:

• When we have obtained your prior consent or approval.
• When required by law (e.g., formal inquiries from the police, courts, or other authorities).
• When there is a critical and urgent necessity.

Supervision of Service Providers

We may entrust the handling of your personal information to third parties, provided that such use remains within the scope of legitimate business purposes. We require these third-party service providers to strictly manage the personal information, and we exercise appropriate oversight and due care in this regard.

About Access Analytics

This website uses Google Analytics to understand usage patterns and improve our services. Google Analytics uses cookies to collect information—such as the pages viewed, the device used, and the browser type—which is then processed by Google. We do not transmit any personally identifiable information, such as your name or email address, to Google.

For further details, please refer to:How Google uses dataYou can disable cookies in your browser, oruse the Google Analytics Opt-out Browser Add-onto stop data collection.