NoticesNEWS

Regarding the Malfunction of the Multi-Level Parking System

Thank you for your continued patronage of the Sunny Stone Hotel Group.

 

Our multi-level parking facility is currently out of service.

As a result, parking capacity is limited to approximately 30 vehicles.

 

We apologize for the inconvenience and appreciate your understanding.

Guidelines for Using Mobile Power Banks

Thank you for choosing the Sunny Stone Hotel Group.


There have been reports, both domestically and internationally, of mobile batteries (and other products containing lithium-ion batteries) overheating or catching fire.
To ensure a safe and comfortable stay for all our guests, we kindly ask for your cooperation regarding the use of mobile batteries in your guest room, as outlined below.

 

■ Precautions for Charging
1. To prevent emergencies such as fires, please ensure that any mobile battery (power bank) is unplugged from the power outlet whenever you leave your room or go to sleep.

2. Please be mindful of where you place your devices while charging—whether you are charging a mobile device from a power bank, or charging a power bank itself using the room’s electrical outlets.
 ・Near windows exposed to direct sunlight
 ・On or near flammable materials such as beds, bed sheets, or curtains


3. Please monitor the status of your devices while they are charging.

  To prevent any potential issues, please ensure that devices are charged only in locations where you can personally monitor them.

 

■ Regarding Room Cleaning

 

If any of the aforementioned situations are observed during room cleaning, our staff may move the mobile battery or stop the charging process. Thank you for your understanding.


We appreciate your understanding and cooperation.

 

[Important] Annual Power Outage

Thank you for choosing the Sunny Stone Hotel Group.

 

Due to electrical equipment inspections, there will be a power outage on the following date and time:

 

・Sunny Stone Hotel

Date: Monday, September 8

Time: 10:30 AM – 12:30 PM

 

・Sunny Stone Hotel No. 2

Date: Monday, September 8

Time: 1:30 PM – 2:30 PM

 

We apologize for any inconvenience this may cause and appreciate your understanding.

 

Notice Regarding Price Changes for Coin-Operated Laundry

Thank you for choosing the Sunny Stone Hotel.

 

Starting July 29, we will be upgrading our coin-operated laundry equipment.

In conjunction with this, some prices will be adjusted. (Cashless payment options will be available.)

We appreciate your understanding and look forward to your continued patronage.


・Washing machines (now with automatic detergent dispensing)

 400 yen

・Dryers

 200 yen for 30 minutes

 

Notice Regarding Price Changes for Breakfast

Thank you for choosing the Sunny Stone Hotel.

 

Due to recent increases in the cost of raw materials and other operational expenses, we regret to inform you that we will be adjusting our breakfast prices.

We sincerely apologize for the additional burden this may place on you, and we ask for your kind understanding.

We look forward to your continued patronage.

 

・Breakfast price

800 yen → 900 yen

・Effective date

New bookings made on or after Tuesday, July 1

About Receipts

Thank you for your continued patronage of the Sunny Stone Hotel Group.

 

To comply with the Japanese invoice system, we are unable to issue receipts for specific requested amounts under any circumstances.

 

Thank you for your understanding.

Notice regarding non-compliance with the Japanese invoice system on overseas booking sites

Thank you for your continued patronage of the Sunny Stone Hotel Group.

 

Overseas booking sites (such as Booking.com, Expedia, Agoda, etc.) do not comply with the Japanese invoice system.

For bookings paid in advance via credit card, the booking site itself will issue the receipt; therefore, the hotel cannot issue a separate receipt.

If you require a receipt that complies with the invoice system, please use our official website or a booking platform that supports the invoice system.

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